Matilda International Hospital started simulating a hotel-type stay for its maternity department to help new mothers and their families fully enjoy the whole birthing experience and the early days of taking care of infants without fear and trepidation.
This relaxed and positive approach to hospital care proved to be so successful with patients that it was expanded to the other areas of the hospital.
Accommodation
Private, twin and standard rooms with en-suite facilities are available. All rooms have medical equipment in addition to televisions, telephones and refrigerators. Most of the private rooms have large balconies and are also fitted with DVD and CD players. All rooms have relaxing views of the South China Sea.
Amenities include slippers and dressing gowns, hotel-type toiletries, towels, hairdryer, newspapers and nightwear among others.
In private rooms, one lodger may stay at no extra charge.
Meals
Á la carte breakfast, lunch and dinner are served. The menus are designed by MIH’s creative culinary team who, aware of some patients’ dietary restrictions, create healthy, delicious menus to suit all requirements. A children’s menu is also available.
Surgical and maternity packages include all main meals. Visitors and lodgers can order from the menu and will be charged individually.
Special meals can be arranged. Patients with special form of diet for medical or religious reasons can contact the hospital dietician before admission.
Languages
Staff at the hospital can speak more than 22 languages. A full-time Japanese translator is employed by the hospital, but other personnel can provide services in the following languages: Cantonese, Dutch, English, French, German, Japanese and Mandarin.
Communications
Local calls are free. International calls can be made from all rooms. Internet dial-up rental is also available. Maternity patients can share their babies’ first photo with relatives overseas via a birth announcement on the hospital’s website.
Discharge
Discharge time is 1130.
Payment
Payment can be made by credit card or cash. Furthermore, the hospital has agreements with most insurance companies in Hong Kong and certain international insurers.
